Will I be able to work a flexible schedule? Agents are able to set their own hours to work around their individual schedules. We offer you flexibility with your time, and in turn, expect the highest degree of professionalism on the job. When it comes to customer service, professionalism and accountability, we expect nothing short of insanely great!
FlexJobs CEO Sara Sutton Fell was profiled as the Fairygodboss of the Week, and she said remote work helps her get outside and stay active: “I live in Boulder, Colorado, with my two boys, so when I’m not working, I love to get outside for some activity, either with them or for a little solo time. We mountain bike and hike, and I also love hot yoga.”
Brantford, Ontario (2) >> Brantford, Ontario (2) x Cambridge, Ontario (2) >> Cambridge, Ontario (2) x Charlotte, NC (2) >> Charlotte, NC (2) x Charlottetown, Prince Edward Island (2) >> Charlottetown, Prince Edward Island (2) x Chatham-Kent, Ontario (2) >> Chatham-Kent, Ontario (2) x Chilliwack, British Columbia (2) >> Chilliwack, British Columbia (2) x Châteauguay, Quebec (2) >> Châteauguay, Quebec (2) x
Daily Surveys can be taken one or more times per day. This is indicated in the survey description. Other targeted surveys can be taken as you see them. Be sure to complete these when you see them. Some surveys may accept a limited number of responses from people matching your demographics, and can sometimes disappear quickly. New surveys come out all the time too!
A meta-analysis of 46 studies of telecommuting involving 12,833 employees conducted by Ravi Gajendran and David A. Harrison in the Journal of Applied Psychology, published by the American Psychological Association (APA), found that telecommuting has largely positive consequences for employees and employers. In their meta-analytic study, Gajendran and Harrison found that telecommuting had modest but beneficial effects on employees' job satisfaction, perceived autonomy, stress levels, manager-rated job performance, and (lower) work-family conflict. Telecommuting also reduces turnover intent, or the intention to quit one’s job. Increased job satisfaction, decreased turnover intent and role stress related to telecommuting partly because of a decrease in work-family conflict. Additionally, the increase in autonomy from teleworking in turn increases job satisfaction. Although a number of scholars and managers had previously expressed fears that employee careers might suffer and workplace relationships might be damaged because of telecommuting, the meta-analysis found that there are no generally detrimental effects on the quality of workplace relationships and career outcomes. Telecommuting actually was found to positively affect employee-supervisor relations and the relationship between job satisfaction and turnover intent was in part due to supervisor relationship quality. Only high-intensity telecommuting (where employees work from home for more than 2.5 days a week) harmed employee relationships with co-workers, even though it did reduce work-family conflict.
“As a programmer, I need large chunks of time to really make progress on a project,” states Ann Gaffigan, CTO of Land Pros Systems, Inc., “In an office, there are so many potential distractions, with people knocking on the door or customers stopping in. This way I can control when I answer calls and emails and when I 'go silent' to get some work done.”
The job characteristic dimension, feedback, increases employees' knowledge of results. Feedback refers to the degree that an individual receives direct and clear information about his or her performance related to work activities. Feedback is particularly important so that the employees continuously learn about how they are performing. Electronic communication provides fewer cues for teleworkers and thus, they may have more difficulties interpreting and gaining information, and subsequently, receiving feedback. When a worker is not in the office, there is limited information and greater ambiguity, such as in assignments and expectations. Role ambiguity, when situations have unclear expectations as to what the worker is to do, may result in greater conflict, frustration, and exhaustion.
Motivator-hygiene theory differentiates between motivating factors (motivators) and dissatisfying factors (hygienes). Factors that are motivators such as recognition and career advancement may be lessened with telework. When teleworkers are not physically present, they may be “out of sight, out of mind” to other workers in the office. Additionally, telework may not always be seen positively by management due to fear of loss of managerial control. A 2008 study found that more time spent telecommuting decreased the perception of productivity of the teleworker in the eyes of management. Hygiene factors, such as work conditions, may improve when teleworking such that teleworkers have the flexibility to work in a variety of locations. Thus, telework has different work motivating factors and dissatisfying factors than office work.
Call Center QA is always hiring Telephone Mystery Shoppers from the United States. Work from home making calls and completing short online forms. Flex hours and great pay. No upfront costs or background checks. Payout via PayPal within 24 – 48 hours. We have employed and paid thousands of people across the United States. Member of the Better Business Bureau.
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